May 15, 2025

Welcome to Tech Dad Media ("Tech Dad Media," "we," "us," or "our"). We specialize in building websites and setting up A2P (Application-to-Person) verification and other digital solutions for our clients. We are committed to protecting the privacy of our clients, their customers (to the extent we process their data), and visitors to our website .

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage

our services,

or otherwise interact with us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways:

Information You Provide to Us (Our Clients and Potential Clients):Contact Data: Your name, business name, email address, phone number, physical address, and other contact details when you inquire about or engage our services.Project Data: Information and materials you provide for your project, such as content, images, branding guidelines, access credentials to existing systems (e.g., hosting, domain registrar), and requirements for website development or A2P setup.Payment Data: Billing address and payment information (e.g., credit card details, bank account information) processed through our third-party payment processors. We typically do not store full payment card details.Communication Data: Records of your communications with us, including emails, phone call logs, and meeting notes.Information We Collect Automatically (When You Visit Our Website):Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and other information about your interaction with our website.Cookies and Similar Tracking Technologies: We use cookies and similar technologies to collect information about your Browse activities, enhance user experience, and analyze website traffic. You can control the use of cookies through your browser settings.Information We Process on Behalf of Our Clients (As a Data Processor):When providing services such as website development or A2P 10DLC setup for our clients, we may process personal information of their customers or users at their direction. This could include information collected through websites we build for them or phone numbers for A2P messaging campaigns. In such cases, our client is the "data controller" and is responsible for ensuring the lawful basis for processing, including obtaining necessary consents and providing their own privacy notices to their end-users. Our processing of this data is governed by our agreements with our clients.

2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:

To Provide and Manage Our Services:Develop, design, and maintain websites for our clients.Assist with and manage A2P 10DLC registration and setup.Provide other digital marketing and technical services as agreed.Create and manage client accounts.Process payments for our services. To Communicate With You:Respond to your inquiries, provide quotes, and offer customer support.Send project updates, service-related announcements, and administrative messages.Send you newsletters, marketing or promotional materials, and other information about our services that may be of interest to you, where you have provided consent or where otherwise permitted by law. You may opt-out of marketing communications at any time.For Business Operations and Improvement:Analyze trends and usage to improve our website and service offerings.Conduct internal research and development.Maintain business records for administrative, tax, and legal purposes.For Legal and Compliance Purposes:Comply with applicable laws, regulations, legal processes, or governmental requests.Enforce our terms and conditions and other agreements.Protect the rights, property, or safety of Tech Dad Media, our clients, or others.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information we have collected about you in certain situations:

With Our Clients: We share information relevant to the services we provide to them (e.g., project deliverables, A2P campaign information they provided).Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. These may include:Payment processors (e.g., Stripe, PayPal)Website hosting providers Cloud storage providers Email service providers Communication tools (e.g., CRM, project management software)Analytics providersA2P 10DLC registration platforms (e.g., The Campaign Registry, direct carrier connections if applicable) – we share client information with these platforms as necessary to register A2P campaigns on behalf of our clients.We ensure these third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. DATA SECURITY

We implement

administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. DATA RETENTION
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.

For information we process on behalf of our clients, we retain it in accordance with our agreement with that client.

6. YOUR DATA PROTECTION RIGHTS
Depending on your location and applicable law, you may have the following rights regarding your personal information

that we control:

Access: The right to request copies of your personal information.Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.Erasure/Deletion: The right to request that we erase your personal information, under certain conditions.Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.Object to Processing: The right to object to our processing of your personal information, under certain conditions (e.g., for direct marketing purposes).Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

If you are an end-user of one of our clients, please direct your rights requests to that client (the data controller).

7. CLIENT DATA AND OUR ROLE AS A DATA PROCESSOR

When we provide services to our clients (e.g., building their websites, setting up A2P messaging), we may act as a "data processor" or "service provider" for the personal information they collect and manage through these services. Our clients act as the "data controller."
Our clients are responsible for:

Establishing the lawful basis for collecting and processing personal data of their users/customers.Obtaining necessary consents, particularly for A2P messaging.Providing their own privacy policies and terms to their end-users. Managing data subject rights requests from their end-users. Our obligations as a data processor are defined in our service agreements with our clients.

8. A2P 10DLC MESSAGING SERVICES

Tech Dad Media assists clients in registering and configuring A2P 10DLC messaging campaigns. While we facilitate this process:

Our clients are responsible for ensuring the accuracy of information provided for campaign registration.Our clients are responsible for the content of their messages and for complying with all applicable laws and regulations regarding text messaging, including obtaining and managing recipient consent and honoring opt-out requests.We process information related to these campaigns (e.g., client business information, campaign use case descriptions, sample messages) as directed by our clients for the purpose of registration and setup.

9. CHILDREN'S PRIVACY

Our services and website are not directed to individuals under the age of 16 (or a higher age threshold if required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child

without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child,

please contact us.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have questions or comments about this Privacy Policy, or if you wish to exercise your data protection rights, please contact Tech Dad Media at:

[email protected]